Privacy policy

Fabric Nest Home is operated by FABRIC NEST LLC. This Privacy Policy explains how personal information is collected, used, and protected when customers visit our website, place an order, or contact customer support.

Information We Collect

We collect:

Name, email address, phone number, billing address, and shipping address
Order, return, refund, and customer service information
Payment confirmation provided by the payment processor
Device, browser, IP address, cookie, and website interaction data

Complete payment card details are processed by Shopify and the selected payment provider. Fabric Nest Home does not store complete payment card numbers.

How We Use Information

Personal information is used to:

Process and deliver orders
Provide returns, exchanges, and refunds
Respond to customer service requests
Operate and improve the website
Prevent fraud and protect transactions
Maintain accounting and legal records

Information Sharing

Information is shared with service providers involved in operating the store, including:

Shopify
Payment processors
Shipping and fulfillment providers
Website hosting, security, and analytics providers
Government or legal authorities when required by law

Cookies

Cookies support shopping cart functions, checkout, account preferences, website security, and site performance measurement.

Cookie preferences are available through the website cookie banner and browser settings.

Privacy Requests

Requests for access, correction, deletion, or a copy of personal information are accepted by email.

Please send privacy requests to support@fabricnesthome.com. Identity verification is completed before a privacy request is processed.

Data Retention

Personal information is retained for order processing, customer support, fraud prevention, accounting, and legal compliance. Information is deleted after these purposes are completed.

Data Security

Fabric Nest Home uses administrative, technical, and organizational safeguards to protect personal information from unauthorized access, loss, or misuse.

Children’s Privacy

Fabric Nest Home is not directed at children under the age of 13. We do not collect personal information from children under the age of 13.

Contact Information

FABRIC NEST LLC
200 Main St
Brumley, MO 65017-3445
United States

Email: support@fabricnesthome.com
Phone: +1 (419) 975-3951
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time